Partner Program Manager - Service Delivery (Central/East)

Drata · Customer Success

Where: Remote - US
Posted: Sep 8

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.

What you get

Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet.
You're writing it as you go.
Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them.
A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level.
Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience.
A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve.
See what they say here and follow us on LinkedIn for company news, employee stories, and career updates.
Own day-to-day relationships with a portfolio of service delivery partners (consultancies, MSPs, vCISO firms), serving as their primary point of contact across program participation, escalations, joint pipeline, and growth planning.
Run partner business reviews (QBRs/MBRs) with senior stakeholders at partner firms; align on joint goals, delivery capacity, and quarterly commitments.
Support light partner recruitment, working off internally-sourced leads (from Sales, CS, and PS colleagues who are already in front of services firms worth partnering with) rather than open-market sourcing — shepherding promising firms through onboarding and into the program.
Partner with our Partner Certification team to ensure services-focused learning content is built and maintained alongside the existing sales certification tracks.
Drata has strong sales-side enablement today; this role fills the current gap where there is no dedicated owner for the services delivery learning path.
Own the broader services-side partner enablement experience — onboarding, ongoing training, instructor-led workshops, and rollouts of new product features and frameworks tailored to a delivery audience.