Workplace and Operational Excellence Program Leader for the Waukesha Campus (Intern/Co-Op)

What you'd do

• Operational Readiness Planning: Support the development and maintenance of readiness plans, program timelines, risks, issues, decisions, and key milestones across workstreams.
• Cross-Functional Campus and Supplier Coordination: Work with businesses, enabling functions, project teams, suppliers, vendors, and campus stakeholders to gather inputs, validate needs, identify dependencies, and help ensure each detail is considered before opening renovated spaces.
• Progress Tracking & Reporting: Assist with project dashboards, meeting notes, action logs, and follow-up tracking to keep workstreams moving against critical dates.
• Program Tracking & Service Optionality Support: Monitor and organize existing program trackers, service assumptions, and good/better/best optionality inputs to help leaders maintain visibility into campus operating model decisions.
• Change & Communication Support: Partner with Renaissance Program Team to draft and send clear communications, presentation materials, and engagement updates that help stakeholders understand program priorities and next steps.
• Global Real Estate Exposure: Learn how a best-in-class global real estate team supports portfolio strategy, capital project delivery, day-to-day operations, facilities excellence, and workplace experience across a complex enterprise campus environment.
• Customer Experience Center Support: Partner with the team advancing GEHC’s first Customer Experience Center and support readiness, coordination, documentation, and stakeholder engagement for this important campus investment.
• Operational Excellence Playbook Support: Help document opening readiness practices, sustainment plans, lessons learned, and scalable operating model inputs that can inform an operational excellence playbook for deployment at key GEHC sites globally.
• Support the Renaissance Program Leader and Global Workplace and Operational Excellence Leader in advancing the Waukesha Campus operational readiness roadmap, coordinating across campus businesses, internal teams, and suppliers, and connecting local execution to broader global real estate priorities.
• Maintain readiness plans, action trackers, decision logs, risk and issue logs, and program timelines to support consistent execution across workstreams.

What they want

• Currently enrolled full-time in an undergraduate program at an accredited college or university and returning to school after the internship.
• Ability to travel to the GEHC Waukesha Campus for meetings as needed.
• Pursuing a degree in Business, Operations, Facilities Management, Real Estate, Project Management, Communications, Organizational Development, or a related field.
• Strong communicator with a collaborative mindset and comfort working across functions.
• Organized and detail-oriented, with strong time management skills.
• Demonstrates initiative and a self-starter attitude.
• Developing proficiency in project management, meeting coordination, action tracking, and status reporting.
• Legal authorization to work in the U.S. is required. We do not sponsor employment visas for this role.
• Monitor and organize existing program trackers, service scope assumptions, and good/better/best optionality inputs to support visibility into FY planning and campus operating model discussions, without owning budget decisions or financial approvals.
• Help develop progress reporting dashboards, presentation materials, communication drafts, and stakeholder updates that make program status clear and actionable.