InternshipStartup

Information Technology Intern (Summer 2027)

Saronic · Internships & Co-Ops

Where: Austin, TX
Posted: Sep 9

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Job Overview

We are seeking a talented and organized IT Intern who will support the tools and systems managed by IT Operations. This is a hands-on experience, which will allow you to apply your academic knowledge in a real-world setting and contribute to the systems and infrastructure in a fast-paced defense technology environment.

This internship is ideal for students pursuing information technology, computer science, computer engineering, management information systems, or a related field, and eager to make an impact in the defense tech industry.

What you'd do

Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions
Perform routine system maintenance, including software updates, security patches, and backups
Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented
Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions
Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades
Ensure adherence to security best practices, including data protection and access control
Prolonged periods of sitting at a desk and working on a computer
Occasional standing and walking within the office
Manual dexterity to operate a computer keyboard, mouse, and other office equipment

What they want

Currently enrolled in a Bachelor's or Master's program in Information Technology, Computer Science, Computer Engineering, Management Information Systems, or a related field
Basic ability to troubleshoot hardware, software, and network issues across desktops, laptops, printers, and mobile devices, with comfort in at least one operating system (Windows, macOS, or Linux)
Excellent communication with the ability to explain technical issues to non-technical users
A great customer experience mindset
Problem-solving mindset with attention to detail and an ability to prioritize tasks
Familiarity with helpdesk or ticketing systems (e.g., Jira, ServiceNow, Zendesk) is a plus
Exposure to endpoint or device management (e.g., Microsoft Intune, Jamf, SCCM) is a plus
Familiarity with identity and directory services (Active Directory, Microsoft Entra ID, Okta) is a plus
Familiarity with networking concepts: DNS, DHCP, VPN, ethernet, and Wi-Fi troubleshooting is a plus
Exposure to scripting or automation (PowerShell, Python, or Bash) is a plus